Please, inform us first by phone +34 93 222 07 07. Then we send you a link via e-mail to install our application at your new mobile device.
In case of stealing or robbery, we block your user account. You receive a new user name and password to log in and work on by another smartphone or tablet.
With a new mobile device it is important to adjust camera settings. Choose the lowest resolution to avoid that reporting photos with a big file size could reduce the working speed of our App.
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